To continue to provide excellent service that responds to your needs, Branson Property Management (“BPM”) collects certain information (as described under The Types of Information We Collect). We respect the privacy of our customers. Our information handling practices are regulated by law, and this Privacy Policy describes those practices.

This privacy policy summarizes the policies and practices regarding the collection, disclosure and confidentiality of information that we maintain. We are committed to protecting your privacy. We want you to understand what information we collect and how we use that information.

THE TYPES OF INFORMATION WE COLLECT

We collect nonpublic information from the following sources:

• Information that we receive from you on applications or other forms (such as your name and address).
  
  
• Information obtained during conversations with you, or observed during visits to your premises
  
  
• Information gathered during the course of managing your property association or business. To collect customer information from the above stated sources, BPM may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically and online.

HOW WE DISCLOSE INFORMATION WITH NON-AFFILIATED THIRD PARTIES

The information that we collect, as described above, is used for managing our services to you. We do not share information about our customers, or former customers, with non-affiliated third parties other than as permitted or required by law. For example, BPM may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:

• Information that is necessary to protect the confidentiality or security of our clients’ records
  
  
• Information that is necessary to investigate and resolve client disputes or inquiries
  
  
• Information that is required by individuals or entities who are assessing our legal compliance.
  
  
• Information that is required for BPM to comply with the law
  
  
• Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims or other liability.

Examples of non-affiliated third parties with whom we are permitted or required by law to share information with are insurance carriers, insurance brokers, loss payees, additional insured’s and joint marketing partners.

HOW WE PROTECT INFORMATION

We restrict access to non-public information to outside service providers who need to know that information to provide products or services to you. We use a secure Internet and e-mail provider to protect the confidentiality of electronic products or services to you. Appropriate action would be taken against any employee who impermissibly shares client information.

DISPUTE RESOLUTION

Any controversy or claim arising out of, or relating to, our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

RESERVATION OF RIGHTS TO DISCLOSE INFORMATION IN UNFORESEEN CIRCUMSTANCES

In connection with potential unforeseen circumstances, such as compliance with regulatory agencies or the sale or transfer of its interests, BPM reserves the right to sell or transfer your information to a third-party entity that: (1) concentrates its business in a similar practice or service; (2) agrees to be the BPM successor in interest with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this privacy statement.

WHO TO CONTACT REGARDING PRIVACY MATTERS